CAHPS Government Surveys

When you choose Professional Research Consultants, Inc., (PRC), you are choosing a partner who can help you use research data to achieve excellence, drive patient loyalty and strengthen your brand in today’s ultra-competitive marketplace.

At PRC, we listen carefully to understand your organization’s unique needs. Then we apply that understanding to help you transform the insights revealed in Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys into action plans to promote excellence in the care you deliver.

Why trust PRC?

• We are experts. Our CAHPS team has been helping clients apply learnings drawn from Hospital CAHPS data since 2004 and from Home Health CAHPS since 2010. We track industry developments and government updates and share the latest developments in survey requirements, public reporting, value-based purchasing and more.

• We are reliable. Clients count on us to follow every data collection protocol, ensuring that every “i” is dotted and every “t” is crossed, so they can meet their Centers for Medicare and Medicaid Services (CMS) deadlines.

• We are your partner. That means your concerns are our concerns. Your goals are our goals. It’s that simple.

• We will make your life easier so you can focus on what’s really important—your patients. Our team takes a personal interest in understanding the challenges and opportunities you face. Because we do our job so well, you can invest your time where it will make the biggest difference—with the patients you serve.

Learn more about CAHPS survey options by clicking on your areas of interest in the right margin.

Related: CMS Star Ratings – How Do They Work?

To view video tutorials on how to use our products, follow this link to view our PRC Tools – Video Tutorials.

Please contact us today to learn more.