Tracy W. Gaudet, M.D.
Veteran's Health Administration's National Office of Patient Centered Care & Cultural Transformation
David C. Herman, M.D.
Chief Executive Officer
Michael Leonard, M.D.
Adjunct Professor of Medicine
Duke University School of Medicine and Safe & Reliable Healthcare, LLC
Nancy Susick, MSN, RN, NE-BC, FACHE
Beaumont Hospital, Troy
Earn continuing education credits.
Network with over 200 of your colleagues from around the United States who are making connections with patients, families and colleagues in a community of caring.
Learn how to enhance performance and patient satisfaction and then bring those best practices home to share with your team.
Explore the innovative trends and products that are shaping the patient experience.
Enjoy the hard-earned recognition you deserve for your work over the past year.
Fourteen leaders represented Covenant Health at the 2017 conference, which was excellent in every regard! Networking with other healthcare leaders, hearing from nationally respected industry experts and engaging with exceptional PRC and IHE consultants and nationally respected industry experts were just a few of the many benefits we enjoyed. Amazing keynote and breakout sessions highlighted the latest and greatest evidenced-based practices to improve Patient Experience and Caregiver Engagement. The Excellence in Healthcare conference combines the best in learning, networking, sightseeing and celebrating to offer an excellent experience that continues to inspire us to recognize our gifts as providers of hope and healing!
I was so glad that I attended the PRC Patient Experience Conference in 2017. I was able to network with professionals in my field, gain valuable information and come home with new ideas that I can't wait to implement.
The conference provided a perfect mix of general sessions, intimate breakouts and social events. The PRC crew always made us feel welcome, which is comforting when you are away.
I appreciated the small breakout sessions because I felt comfortable asking questions. The presenters were very knowledgeable and I gained valuable insight into topics that pertain to my job.
PRC keeps the learning constant and the fun level high!