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PRC is the Strategic Choice for Child HCAHPS Survey

By Jan Gnida, Director, Patient Experience and Government Surveys   In today’s healthcare environment, providing top-tier patient experience is a strategic business objective for most of the nation’s hospitals and health systems. Providing excellent patient experience is no exception for pediatric patients and their families. The Child HCAHPS survey is a standardized questionnaire for parents/guardians […]More »


PRC announces new Chief Medical Officer and Institute for Healthcare Excellence

New institute brings together experts to improve the healthcare experience for patients, families, and caregivers PRC appoints William Maples, M.D. as Chief Medical Officer and forms The Institute for Healthcare Excellence OMAHA, Neb. (Feb. 2, 2015) – As America enters a new era of healthcare driven by personal and institutional accountability for improving outcomes, healthcare […]More »



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